Privacy Policy

1. Introduction

Welcome to the EMI Locker Bill Payment Service, powered by Software Shop Limited (SSL Wireless).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you use this service.

By using the EMI payment service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Mobile number
• Email address
• Device or account details
• Billing and payment information

Technical Information

• IP address
• Device type and operating system
• Browser information
• Transaction details and logs

We collect only the information necessary to process payments and provide the service.

3. How We Use Your Information

Your information may be used to:

• Process EMI bill payments
• Verify your identity and payment details
• Provide transaction confirmations and service updates
• Prevent fraud and unauthorized transactions
• Improve service performance and user experience
• Comply with legal and regulatory requirements

We will not use your personal information for marketing without your consent.

4. Sharing of Information

We may share your information with:

• Payment gateways (e.g., SSLCommerz)
• Banks and mobile financial service providers
• Financing partners or service providers
• Regulatory or law enforcement authorities when required by law

We do not sell or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse.

Payment information is processed through secure, certified payment gateways.

6. Data Retention

We retain your personal information only:

• For as long as required to provide the service
• To comply with legal, financial, and regulatory obligations

7. Cookies and Technical Tools

Our platform may use cookies or similar technologies to:

• Maintain session security
• Improve service functionality
• Analyze usage patterns

You may control cookie settings through your browser.

8. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of incorrect information
• Withdraw consent where applicable
• Request deletion of your data, subject to legal requirements

9. Minors

This service is intended for users aged 18 years or above. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the platform, and continued use of the service constitutes acceptance of the updated policy.

11. Contact Information

For any privacy-related questions or requests: